Have you ever downloaded a mobile game and when trying to install it to your mobile phone received an error message or, even worse, a crash? You certainly did and instead of getting your much desired gaming experience you got a feeling of frustration that you spent money of something that doesn't work.
The CEO of a leading publisher recently announced the results of a survey held among its users and the results were alarming. It has been reported back that approximately 30 percent of all downloaded mobile games aren't working.
The main cause that leads to this is insufficient testing before the release. Most of the developers have beta testing departments and their job is testing, finding and reporting all types of errors and bugs before the actual release, so that when the product comes out it, should be flawless. The games should be optimized and then tested on all of the available platforms but this is difficult because of the limited testing time and large number of platforms. Compatibility issues appear from different operating systems and different screen sizes and resolutions or, as some say, the fragmentation of handheld devices. Besides more time spent and better quality work from the beta testers there are also other solutions. The first one would be a better feedback from the users, covering all the issues they had with a specific application, so that the developers can further repair and optimize it for the future users. Another solution would be providing a demo version for every game available for download, so that people should check the compatibility with their phone and also have a preview of the content.
A solution has to be found because the gaming industry is unstable at the moment and it can't afford to lose any more clients, paying for a product that doesn't work without any possibility of getting their money back.